I was sold a low-season week
Faqs
One of the most usual tricks is to conceal the real value of the week that you are buying. In theory, to conceal said information is a good reason to cancel the agreement signed and fully recover the money paid, even adding damages, interest or court costs.
But sometimes it is not easy to prove that said information has not been provided, in most cases it is even specified in the agreement although then they orally tell you that there may be an exchange or you may enjoy your week on another date or in another resort.
To bring a legal action with so little guarantee may be imprudent and above all very expensive. For this reason KPTA compiles the versions of many other clients of the same trading company and in this way, as well as increasing the credibility of the statements given, the court costs involved are shared meaning therefore less burden for a family economy.
As we already saw, exchange companies appreciate the value of your week a lot, reason why it would be almost impossible for you to be exchanged a week in February for a week in the middle of August –for instance. Please do not hesitate to contact us if you have any enquiry or if you are in this same case.
On the other hand, and having into consideration that `the only animal that strips twice over the same stone is man´, you must take extra precautions in your case, since the trading company will try to carry out the so-called `up-grade´, that is to say, to exchange your week for another week in a different season if you pay more money. Don´t pay attention to these offers since in most cases they also hide new trading strategies which are not ethical at all.